01. FREE SHIPPING
Shipping will be FREE under the following condition:
FREE SHIPPING WORLDWIDE ON PURCHASES OVER BRL 250.00
Free Shipping will not be enabled during the BLACK FRIDAY period.
02. HOW TO BUY
Purchasing our products is very simple and safe, our store is certified and we work with a security system to prevent your card from being misused.
At the time of purchase, in the case of t-shirts, you can check your ideal model using our virtual fitting room, just click on the VIRTUAL DRESSING ROOM option below the size information (S, M, L, XL and XXL) inform your measurements and Fit the mannequin to your model. Once this is done, the system will inform you of an ideal size, but you can also check how the garment will fit your body if you choose a size different from the one indicated by our fitting room. If you have any doubts, you can click on the option next to "TABLE OF MEASUREMENTS" and check the measurements of the piece you want. If you have any questions, you can contact our store and we will do our best to assist you in your choice.
In the shopping CART option, you will be able to enter your zip code and consult the value (check the free shipping conditions) of your freight and the estimated time for you to receive the purchase at the indicated address.
The next step is still on the SHOPPING CART page, where you must click FINALIZE so that you can be directed to the page where you will inform the delivery address, choose the type of delivery (FRETE ECONÔMICO/MANDAÊ, PAC or SEDEX), inform the discount coupon (when applicable) and the payment format (CREDIT CARD, PAYPAL OR BOLETO), remembering that when paying by BOLETO there is a 5% discount on the value of purchases (Except for Black Friday and certain discount campaigns by VIEW RIGHT) without considering the shipping cost and for payment with a CREDIT CARD, the purchase can be paid in up to 04 installments WITHOUT INTEREST.
Once this is done, simply complete your order by clicking the FINALIZE PURCHASE option.
(The payment slip is valid for 02 (TWO) consecutive days after order confirmation. If the payment is not made, the order will be automatically canceled. Confirmation of settlement may occur within 03 (THREE) business days after payment) .
IMPORTANT!
The delivery period comprises the entire purchase process from the CONFIRMED PAYMENT status to SEPARATION OR PRODUCTION ORDER, considering only BUSINESS DAYS, that is, the entire process such as checking the product, production (when necessary), assembly and packaging until transport to the recipient. In this case, the process will have the following status order: PAYMENT CONFIRMED, ORDER IN SEPARATION or ORDER IN PRODUCTION, INVOICE ISSUED, SHIPPED and DELIVERED, being in the SHIPMENT stage the moment in which you will receive the registration code in the email of tracking of your purchase, also available through the customer's panel.
03. SHIPPING POLICY
Delivery via partner carriers contracted by the MANDAÊ or Daytona Express logistics platform (check conditions in cases of representatives/shopkeepers).
When buying in our virtual store, you should receive your product in the best possible way, in the shortest possible time and in a safe way, therefore, it is important that you pay attention to the deadlines informed at the time of your purchase.
Deadlines may vary due to weight, order confirmation period (Black Friday or other campaigns), shipping method, and also due to delivery location.
In the case of condominiums, it is possible that your purchase is received by third parties, such as a janitor, doorman or a family member, in which case there is always a record of receipt of the goods.
The order can be delivered from Monday to Saturday, during business hours, depending on the method chosen at the time of purchase.
It is extremely important to check the delivery data before finalizing the order and follow it up using the tracking code that will be automatically sent to the e-mail provided at the time of registration when your purchase is dispatched by our Distribution Center, that way you will find out if there was an attempt to deliver to the address provided or if there is a need to pick up your purchase at an agency indicated by the carrier (occurs when it is not possible to locate the recipient or in areas of risk and difficult access).
The object will remain for 07 (SEVEN) days awaiting collection by the recipient, if this does not occur, it will return to our Distribution Center and the cost of a new freight will be added to be sent again.
